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Arrange Delivery

 

Your options and our guide to a smooth and quick exchange.

 

How It Works

On LOT, buyers are responsible for covering the delivery costs of their items.  Once a purchase is made, LOT connects buyers and sellers to organize convenient collection and delivery times. The buyer and seller must liaise in a timely fashion over agreeing exact dates and time for delivery to ensure a smooth exchange of goods. 

For an additional fee of £25, buyers can opt for LOT to obtain a delivery quote from one of our preferred partners. If this option is chosen, the quote will be supplied directly to the buyer. Otherwise, the buyer and seller should coordinate to agree on the exact dates and times for delivery to ensure a smooth exchange of goods.

Tips for Arranging Delivery of Bulk Furniture Items

Follow these tips to get an accurate quote quickly and arrange delivery smoothly:

  • Measure in Advance: Ensure dimensions of both your item and any doorways or hallways it will pass through to avoid delays.
  • Plan Timing Carefully: Choose a delivery date and time that allows for flexibility in case of traffic or other delays.
  • Consider Insurance: For high-value items, confirm that the courier has insurance coverage in case of damage during transit.
  • Get Multiple Quotes: If arranging your own delivery, compare rates from several couriers to get the best price for the service level you need.
  • Communicate Clearly: Stay in regular contact with the courier and the seller/buyer to keep all parties updated and aligned on timing.