SHOPPING ON LOT
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Curated By Design Experts
You would like the piece of mind that what you are buying is the genuine article. We aim to ensure that to accept a listing sellers have given us all information requested.
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Great Prices
You want to buy a coveted piece for your home at large discount? LOT is the place to come, we encourage all sellers to price competitively to sell their piece.
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Bespoke Designs
LOT has close relationships with many of the world's finest artisans and crafts people. On our website you'll find many bespoke one-off designs, that you won't be able to find anywhere else.
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Customised Upholstery
It’s the perfect piece but the fabric isn't, we can help you receive your new item, freshly re-upholstered and as good as new… ask for a quote at checkout.
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Gift Vouchers
Know a friend who's moving house, just married or simply loves design? The perfect gift for design lovers is a LOT giftcard, which can be purchased in any amount of £50 or over.
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Delivery
For convenience delivery will be organised directly between buyers and sellers. We can provide buyers with a delivery quote for £25 plus VAT, else buyers may gather their own delivery quotes.
Common Questions Answered
We aim to provide our users with a standard of products that will allow them to browse and know that what we are displaying is of a discerning design level.
We ask all sellers to upload as much information and pictures that they are in procession of including where they can, invoices from original purchase. If a seller doesn’t satisfy our criteria we will not accept the product for sale. We encourage prospective buyers to ask any further questions they may require to complete the purchase.
Delivery is paid for by the buyer, we have information on our “shipping” page that can help buyers estimate the delivery fees associated with their intended purchase. After purchase, we’ll connect buyers and sellers to coordinate delivery dates and times between each other. For a fee of £25 plus VAT, LOT can obtain a delivery quote on the buyer’s behalf, this can be purchased when you checkout. Alternatively, buyers may arrange their own courier or collect purchased LOTs in person.
Yes, if you email us atinfo@lot.co.ukwe can ask the seller if they would be willing to accept an offer on your behalf. However, LOT is not an auction site.
After purchase, LOT works between buyers and sellers to arrange collection and shipping of the purchased items as soon as possible. Due to the nature of organising collections from the private residential addresses of the people who list items on our site, and then securing the payment for shipping from the buyer, we cannot promise standard delivery times across our product range. Typically, items are collected and dispatched to the purchaser within 1-2 weeks of the order being placed.
We can arrange for your product to be reupholstered and delivered to you as good as new. This can be in a material of your own or we can help you with your choices. Items that can be reupholstered have this option on the product page - selecting the “Customise the upholstery” option will allow you to request a quote. Note requesting a quote does not reserve the item, if you wish to do this please call us to put it on hold whilst we arrange your quote.
Just email your question to info@lot.co.uk and we'll find out an answer from the seller. Please allow time for a response.
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